Canada – Customer Service Representative at MapleConnect
Remote
Location: Toronto, Canada
Join our international team and build your future in Canada!
We are hiring customer service representatives for a leading call center in Toronto. If you are communicative, responsible, and ready to start a new life — this job is for you.
As a customer service representative, you will be responsible for assisting clients via phone, email, or chat, providing solutions to inquiries, and ensuring customer satisfaction. This job is perfect for individuals who enjoy helping people and want stable income with career growth opportunities.
Responsibilities
- Responding to customer inquiries via phone, email, and chat
- Providing accurate information about products and services
-
Documenting interactions and updating client records
- Collaborating with team members to ensure high service quality
- Resolving issues efficiently and professionally
Must Have
- Basic knowledge of English
- Good communication and interpersonal skills
- No criminal record
- Passport and willingness to travel
- Willingness to work shifts, including evenings and weekends if required
Nice to have
- Previous experience in customer service or call centers
- Strong problem-solving skills
- Willingness to stay in Canada long-term
- Experience working abroad
What's great in the job?
- Clear tasks with structured workflow
- Opportunity to legally live and work in Canada
- Fast visa processing and support throughout the journey
- Free or affordable accommodation provided
- Friendly international team with ongoing support
- Possibility to extend your contract or get permanent residence
Our Product
What We Offer
Legal work permit for 9 months (with possibility to extend)
Monthly salary from €1000 to €1500 depending on hours worked
Free housing (2–3 people per room)
Airport pickup and help with settling in
Full support during documentation and embassy process
Safe, well-equipped working conditions
Visa support and employment guarantee
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
